by IntelliTrans | Jun 25, 2020 | Uncategorized
RAIL INDUSTRY OVERVIEW Bad Order Cars and Car Parts What does this term mean? Railcars are put into Bad Order Status during the transportation cycle when the car requires any repair to running gear or safety appliances. These running gears parts and safety appliances...
by IntelliTrans | Jun 11, 2020 | Uncategorized
RAIL INDUSTRY OVERVIEW Railcar capacities and Plate designations As cars are loaded and billing is given to the carriers, the shipper must provide a loaded weight so that the railroad can determine if it can move safely. Sometimes this is done by the railroad...
by IntelliTrans | Apr 7, 2020 | Uncategorized
RAIL INDUSTRY OVERVIEW Rail Companies and Infrastructure Currently, there are 540 freight railroads operating 140,000 miles of track in the United States. Of these, seven are Class 1 railroads because of their 2019 annual operating revenue in excess of $447...
by IntelliTrans | Jan 31, 2020 | Uncategorized
Establish Baseline Metrics Observe historical data and compare results before and after, normalized by key industry metrics (average velocity, average terminal dwell), or through other controlled techniques. Drive Railcar Movement –...
by IntelliTrans | Jan 31, 2020 | Uncategorized
The old days of judging customer service effectiveness by call resolution and average talk time are over. It is time for organizations see customer service operations in a more systemic way. And, as a way to drive customer value, retention and advocacy. This is...
by IntelliTrans | Jan 31, 2020 | Uncategorized
Business Problem(s) On-time delivery was averaging about 75% No clear end-to-end visibility or process for transportation execution Lack of communication and following-up with carriers regarding expectations Methods of managing shipment changes and exceptions varied...